Distance Sales Contract

Article 1 · Parties

SELLER: the person or business selling the service or product. For Arcon coaching plans, the seller is the coach offering the plan. The seller's name or trade name, address, tax details and email address appear on the order page and in the order confirmation: [Seller name / trade name], [Address], [Tax office and number], [Email].

BUYER: the person who places the order and whose details appear on the order form.

CONTINIUM operates continium.gg and is an intermediary platform that brings seller and buyer together. It is not a party to coaching sales, does not take payments and does not issue invoices.

Article 2 · Subject

This contract sets out the rights and obligations of the parties for the sale and delivery of the service or digital product the buyer orders online.

Article 3 · The service and its price

The scope of the service (such as the number of reviews, the length of Q&A support and the session format), its total price and the amount including taxes are shown in Turkish lira on the order page. The price shown at the time of the order applies.

Article 4 · Payment

Payment is taken through the seller's Shopier account. Card and payment details are processed by Shopier; CONTINIUM has no access to them.

Article 5 · Performance

The seller delivers the service within the scope and time frames given in the plan description. Session times are agreed between buyer and seller. For digital products, access is provided online once the payment is confirmed.

Article 6 · Right of withdrawal

The buyer may withdraw from the contract within 14 days of the day it is concluded, without giving a reason and without paying a penalty. Notice of withdrawal is sent in writing to the seller or to info@continium.gg within that period.

Under Article 15 of the Distance Contracts Regulation, the right of withdrawal does not apply to services whose performance has started with the buyer's approval before the withdrawal period ends (for example once the coach has started reviewing a match recording or the session has taken place), to services performed instantly online, or to intangible goods delivered instantly.

Article 7 · Refund

When the right of withdrawal is used, the seller refunds all payments received within 14 days of receiving the notice, to the payment method the buyer used and at no cost to the buyer.

Article 8 · Pre-contract information

The buyer confirms that before ordering they were informed of the seller's identity, the main features of the service, its total price, the payment and performance terms and the right of withdrawal, and that they confirmed this information online.

Article 9 · Disputes

Disputes arising from this contract go to the consumer arbitration committee of the buyer's place of residence or of the place of the transaction, within the monetary limits announced each year by the Ministry of Trade, and to consumer courts above those limits.

Article 10 · Entry into force

By confirming the order online, the buyer accepts all terms of this contract. The contract takes effect when the order is confirmed.